Privacy Policy

1. Introduction & Overview

AEIGS Digital Solutions ("AEIGS", "we", "us", or "our") respects your privacy and is dedicated to protecting your personal information. This Privacy Policy describes how we collect, handle, and safeguard data when you visit aeigs.com, communicate with us, or engage our software engineering services.

We adhere to applicable Indian data protection principles, including the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Information Technology Act, 2000.

2. Information We Collect

We practice data minimization and collect only the information necessary to provide our services and respond to your requests:

• Direct Inquiries: When you submit a message through our contact page (/contact), email us, or discuss a project, we collect your name, business email address, phone number (or WhatsApp handle), and project details.
• Technical & Server Logs: When you access our website, our servers automatically log standard technical information, including your IP address, browser type, operating system, requested pages, and access timestamps for security and diagnostics.
• Aggregate Analytics: We use privacy-focused analytics tools (such as Google Analytics) to understand aggregate website performance and user flows. This information is anonymous and cannot directly identify you.

3. Applied AI & Data Sovereignty Guarantee

Any AI-assisted workflows or tools used in our engineering operate strictly through private enterprise endpoints with zero-data-retention terms.

4. Cookies & Browser Storage

We keep cookie usage to an absolute minimum:

• Essential Cookies: Used solely for administrative sessions on our content management system (staff only).
• Analytics Cookies: Anonymous session identifiers used to measure overall site visits and traffic sources.
• We do not run third-party advertising networks, behavioral retargeting trackers, or cross-site tracking pixels on this website.

You can manage or disable cookies at any time through your browser settings without affecting your ability to browse our website.

5. How We Use Your Data

We process your data strictly for legitimate operational and business purposes:

• To respond to your inquiries and schedule technical consultations;
• To formulate architectural proposals, project scopes, and engineering contracts;
• To protect our website and infrastructure against unauthorized access, attacks, and security vulnerabilities;
• To comply with statutory legal, tax, and regulatory requirements under Indian law.

6. Data Retention Schedules

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

• Project Inquiries: Retained for up to 12 months from our last communication, after which they are securely deleted unless converted into an active client relationship.
• Server Security Logs: Retained for 180 days in accordance with Indian cybersecurity directives (CERT-In), after which they are automatically purged.
• Accounting & Invoices: Retained for the statutory period required by Indian tax and corporate laws.

7. Your Data Rights

Under the Digital Personal Data Protection Act, 2023, you have the right to:

• Request access to the personal data we hold about you;
• Request correction or updating of inaccurate or incomplete personal details;
• Request the deletion of your personal data when it is no longer needed;
• Withdraw your consent to communication at any time.

To exercise any of these rights, simply email us at contact@aeigs.com, and we will process your request promptly.

8. Security Safeguards

We implement robust technical and organizational measures to safeguard your information:

• All web traffic is forced over secure HTTPS connections using modern TLS 1.3 encryption;
• Server access is strictly restricted under the principle of least privilege;
• All sensitive keys, environment configurations, and credentials are encrypted at rest;
• Production systems are regularly audited and maintained to prevent vulnerabilities.

9. Third-Party Infrastructure

We do not sell, rent, or trade your personal data to third parties. We rely only on trusted industry infrastructure partners to run our website and services:

• Cloud Hosting & Email: Hostinger International Ltd. (secure server hosting and mail relay).
• Website Analytics: Google Analytics (aggregate, anonymized traffic measurement).
• Messaging: WhatsApp / Meta Platforms (optional direct messaging bridge via click-to-chat).

Each partner operates under industry-standard security and strict confidentiality obligations.

10. Contact & Legal Inquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact our team directly: